CUSTOMER STORY
Cargo Solution Express's Digital Revamp with Media Shield
Steve Shirazi
Senior Vice President
Cargo Solution Express
About Cargo Solution Express
- Logistics
- 14587 & 14589 Valley Blvd Fontana, CA 92335
- cargosolutionexpress.com
- Using Media Shield since April 2023
Pre-Media Shield
Challenges
- Slow application process
- Ineffective workflow automation
- Dated website design
- Lack of detailed analytics
- Limited online presence
Post-Media Shield
Solutions
- Development of a modern, user-friendly website showcasing the company's service spectrum
- Implementation of streamlined forms for quicker driver and agent applications
- Introduction of integrated workflow automation enhancing logistics and operations management
- Advanced data analytics tools
Journey to Digital Excellence
Cargo Solution Express, a leading US logistics firm, aimed to enhance its operations and user experience through advanced digital solutions. Determined to innovate within the logistics industry, they identified areas of improvement in their website and the application systems for drivers and freight agents. Their goal was to offer a seamless, user-friendly experience to maximize efficiency.
This vision led them to partner with Media Shield, a renowned name in digital transformation. Through this collaboration, Cargo Solution Express underwent a tech-savvy transformation. Armed with a comprehensive suite of digital tools and expertise, Media Shield delivered on its promise of a complete digital overhaul.
Simple Solutions, Big Results: Explore How Media Shield Enhanced Cargo Solution Express's Efficiency Through Seamless Website Integration and Automated Workflows
Media Shield’s expert team undertook the challenge of building a website that reflected the professionalism and efficiency of Cargo Solution Express. This newly designed website provides an intuitive platform, highlighting the company’s extensive service offerings and giving in-depth insights into the logistics and freight industry.
Identifying the need for a streamlined application process, Media Shield implemented custom forms for both driver and freight agent applications. Seamlessly integrated into the website, these forms offer a straightforward and efficient way for potential drivers and agents to engage with Cargo Solution Express.
However, the real transformation began with the integration of workflow automation, a feature aimed at boosting operational efficiency. This tool significantly reduced administrative tasks related to the application processes. Moreover, it enabled real-time application tracking, accelerating response times and elevating overall efficiency.
Media Shield's Impact:
- Website Revamp: Created a modern, user-friendly platform showcasing company services and industry insights.
- Streamlined Applications: Introduced digital forms for drivers and agents, making applications smooth and faster.
- Automated Workflows: Introduced tools that minimized manual tasks, leading to quicker application processing and improved efficiency.
Tangible Benefits:
- Interactive Website: Captivating and efficient website design aligning with the brand.
- Faster Applications: 60% reduction in processing times.
- Higher Engagement: 75% increase in interactions from potential drivers and agents.
- Operational Efficiency Boost: Automation allowed staff to focus on crucial tasks.
How Steve from Cargo Solution Express describes Media Shield
The collaboration with Media Shield has been nothing short of transformative. Their customer success team expertise in crafting digital solutions with Media Shield features and tools has propelled our operations to new heights, enabling us to offer an enhanced and streamlined experience to both our clients and potential recruits. Their continuous support and innovative approach have been invaluable in helping us steer towards a future of technological excellence.
Steve Shirazi
Senior Vice President
Cargo Solution Express
Looking ahead, Cargo Solution Express anticipates a long-lasting partnership with Media Shield. They aim to further elevate industry standards in logistics through their combined digital prowess
Experience the Media Shield difference. Start now or book a demo.
